Pre-sales questions
Browse all of our frequently asked pre-sales questions along with answers.
Do You Have a List of Banned and Incompatible Plugins?
We continuously update our list of banned and incompatible plugins that are not allowed or won't work in the Kinsta environment.
Can I Get a Custom Plan with Kinsta?
Are you looking for the best plan at Kinsta? Learn how you can request a custom plan to address all your hosting needs!
Great Firewall of China and Google Cloud Platform (Is It Blocked?)
Is Google Cloud Platform blocked by the Great Firewall of China (GFW)? Check out how you can tell and some tips that may help when hosting your web…
PHP Worker Recommendations for eCommerce and Membership Sites
Each hosting plan at Kinsta includes a certain number of PHP workers. We recommend running dynamic sites (eCommerce, membership) with 4 PHP workers…
Most Common Technical Questions About Kinsta
To help make choosing a WordPress hosting provider easier, we've compiled all the most common technical questions about Kinsta in one place.
Looking for a Kinsta Coupon? We Take a Different Approach
Looking for the best Kinsta coupon to save money on WordPress hosting? See why we take a different approach and how it benefits customers and affil…
Does Kinsta Offer High-Availability Hosting and Guaranteed Uptime?
Thanks to the flexibility afforded by the use of a container-based infrastructure, Kinsta is able to offer an SLA-backed 99.9% uptime guarantee.
Does Kinsta Offer Shared, VPS, or Dedicated Server Hosting?
Kinsta's hosting platform doesn't fall into any of the traditional hosting categories. Our entire infrastructure is built on Google Cloud and is di…
Does Kinsta Offer PCI Compliant Hosting?
Click here to learn more about Kinsta and what your options are in regards to PCI compliant hosting for your WordPress site or ecommerce store.
How Kinsta Counts Visits
Kinsta's hosting plans are based on the total number of monthly visits to your site on the server. Check out more details on how we measure these r…
How Do I View My Access and WordPress Error Logs?
Logs can be very helpful when troubleshooting and debugging issues. Click here to find out how to view your access and WordPress error logs with Ki…
How to Install Cloudflare on Your WordPress Site
Check out this tutorial on how to install Cloudflare on your WordPress site, along with the official WordPress plugin to utilize built-in features.